Answers to your questions

Frequently Asked Questions

Do I need to buy the complete package immediately?

No, not at all! You can create your space for free and test it. You can upgrade to the complete package at any time before or during your event.

Is there a limit on the number of photos and videos?

With the free trial, you are limited to 5 photos/videos. With the complete package at $149.99, storage is completely UNLIMITED. Your guests can send as many files as they want.

Does the app work offline or without an Internet connection?

Guests need an Internet connection (Wi-Fi or 4G/5G mobile network) to upload their photos live. If the connection is unstable, they can save their shots on their phone and upload them later using our QR Code.

How can I retrieve all photos at the end of the party?

From your admin space on Memorix, you can download all original files (in high definition, without quality loss) as a ZIP archive in a single click!

Clara, assistante

En ligne • Réponse instantanée
Bonjour ! 👋
Je suis Clara, l'assistante virtuelle de Memorix. Comment puis-je vous aider aujourd'hui ?